There are a few pre-qualification questions that you need to answer, in order to find out if you qualify for a Cavity Wall Compensation Claim. Whether you have damp or condensation is not one of them.

Are you the homeowner?

You need to be the homeowner – this is not available to social tenants, so if you are a council or housing association tenant, then unfortunately we cannot help. However, if you are a private tenant, then your landlord can apply for compensation, and if you do have damp or condensation this could be a win/win situation – by you having your damp or condensation situation resolved at no cost to the landlord.


Are you under the age of 79?

Unfortunately, because this is a NO WIN NO FEE arrangement we cannot help if you are 79 or older, unless someone younger has a Power of Attorney to legally act on your behalf.


Were the walls insulated no more than 15 years ago?

Don’t worry if you cannot answer this question because you cannot find the guarantee – we will help you get a copy.

The guarantee issued by the Cavity Insulation Guarantee Agency (known as CIGA) was for 25 years – but the Law only allows you 15 years to make a compensation claim. The claims take between 6 and 12 months to complete.


Is this the first time that you have made a Cavity Wall Claim for Compensation?

If you have previously made a claim for Cavity Wall Compensation which had a Court decision made, you will not be able to apply again.


Is the insulation still in the cavity?

Unfortunately, if the cavity wall insulation has been removed we cannot process a cavity wall compensation claim.

If you have answered Yes to these 5 questions – YOU QUALIFY TO CLAIM COMPENSATION!!

If you have answered No to any of these questions, it does not mean that you can’t make a claim, we suggest you call us to discuss your enquiry.

Any damp or condensation issues will only be relevant depending on where you live.

If you live in Zone 4, you are entitled to compensation even without damp and or condensation.

In Zones 2 and 3, it will depend on the type of property as to whether damp and or condensation is needed for your cavity wall claim to be successful.

To find out which Zone you live in,

have a look at this map, or give us a quick call.